At jilivc, we believe that online gaming should always be fun, controlled, and within your means. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming a healthy form of entertainment — never a source of stress or harm.
Here at jilivc, we take responsible gaming seriously — not just because PAGCOR requires it, but because we genuinely care about the wellbeing of every player on our platform. Whether you're spinning slots in Manila, playing live bingo in Cebu, or trying your luck at keno in Davao, we want your jilivc experience to stay enjoyable and in control.
Responsible gaming means understanding that gambling is a form of entertainment, not a way to earn income or solve financial problems. It means setting limits before you start, sticking to them, and knowing when to take a break. jilivc provides a full suite of responsible gaming tools — all free, all accessible directly from your account settings — so you can always play on your own terms.
If you ever feel that gambling is no longer fun, or that it is affecting your relationships, finances, or mental health, please use our self-exclusion tools or reach out to our 24/7 support team. There is no shame in asking for help — and at jilivc, we will always be here to support you.
Age Requirement
You must be 21 years or older to register and play on jilivc. This is a strict PAGCOR requirement and a non-negotiable condition of your account.
Every jilivc player has free access to these tools — no questions asked, no waiting period for most features.
Set a maximum amount you can deposit into your jilivc account per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when reduced.
Define the maximum amount you are willing to lose in a given time period. When your loss limit is reached, jilivc will automatically prevent further wagering until the limit period expires or you choose to adjust it.
Set a maximum session duration so jilivc automatically logs you out after a set period of continuous play. You will receive a reminder notification before your session limit is reached so you can wrap up naturally.
Need a breather? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account is temporarily suspended and you cannot log in, deposit, or place bets. Takes effect immediately.
If you feel you need a longer break, self-exclusion closes your jilivc account for a minimum of six months and up to five years. During self-exclusion, you will not receive any marketing communications from jilivc.
Enable reality check notifications that pop up at regular intervals during your gaming session, showing you how long you have been playing and how much you have spent. A simple but powerful way to stay grounded.
Answer these questions honestly. If you answer "yes " to three or more of the following questions, we strongly encourage you to use our self-exclusion tools or speak with a support professional.
Self-exclusion is one of the most effective tools available to players who feel their gambling is getting out of hand. Here is how to activate it on jilivc in four simple steps.
Visit the jilivc login page and sign in using your registered email address and password. Make sure you are on a secure, private connection.
Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab within your account settings. You will find all available tools here, including deposit limits, cooling-off periods, and self-exclusion.
Select your preferred self-exclusion duration (6 months, 1 year, 3 years, or 5 years). Confirm your choice. Your account will be suspended immediately and you will receive a confirmation email.
These are the values that guide every responsible gaming decision we make at jilivc.
Gambling at jilivc is meant to be fun — a form of entertainment, like watching a PBA game or going to the movies. We never want it to feel like an obligation or a financial strategy. If it stops being fun, it is time to stop.
Set a gaming budget in PHP before you start and treat it like money spent on entertainment — not an investment. Never gamble with money earmarked for rent, bills, groceries, or your family's needs.
It is easy to lose track of time when you are enjoying live dealer games or a hot slot streak. Use jilivc's session limit and reality check tools to keep your play sessions short, sharp, and in control.
Chasing losses is one of the most common and dangerous gambling behaviours. If you have hit your loss limit for the day, log out and come back another time. No game outcome is guaranteed — not in slots, bingo, or live casino.
If gambling is affecting your relationships with your asawa, pamilya, or mga kaibigan, please talk to someone you trust. Reaching out is a sign of strength, not weakness. Our support team is also available 24/7 at jilivc.
jilivc's responsible gaming tools exist for a reason — use them proactively, not reactively. Setting deposit and session limits before you start playing is far more effective than trying to stop mid-session when emotions are running high.
jilivc operates under PAGCOR regulation and supports the responsible gaming framework established for the Philippine online gaming industry.
jilivc is regulated by the Philippine Amusement and Gaming Corporation (PAGCOR), the government body responsible for overseeing all legal gaming operations in the Philippines. PAGCOR's responsible gaming framework sets the minimum standards that all licensed operators — including jilivc — must meet to protect Filipino players.
PAGCOR has established a national responsible gaming programme that includes player protection guidelines, operator obligations, and a national self-exclusion registry. jilivc participates fully in this programme.
Our dedicated support team is available 24 hours a day, 7 days a week to assist with responsible gaming requests, including activating self-exclusion, setting account limits, or simply talking through your concerns. We treat all responsible gaming requests with the highest priority and complete confidentiality.
Contact us at: [email protected]
Subject line: Responsible Gaming Request
Responsible gaming is at the heart of everything we do at jilivc. Set your limits, use our tools, and enjoy over 1,200 games with complete peace of mind. Your wellbeing always comes first.
Must be 21 years or older · Gambling can be addictive · Please play responsibly